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Privacy Policy

Privacy Policy

This Privacy Policy explains how Park Train Retreat processes personal data when visitors use parktrainmeat.click or communicate with us in connection with our retirement wellness resort services.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Privacy Contact

Contact Information

Privacy email
support@parktrainmeat.click
Telephone
+33 6 19 91 55 06
Mailing address
17 Place de la Préfecture, 62000 Arras
Privacy contact
Contact Page

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
Data category

Data We Collect

We may collect identifiers and contact details, booking or inquiry information, communication content, account or profile details if an account is used, technical data such as device and browser information, usage data, and any other information a user chooses to provide. If a user submits health-related or accessibility information in connection with a stay or request, we process it only to the extent needed to handle that request and provide the service.

The categories of data collected depend on how users interact with the site and services.
Collection source

Sources of Data

We receive personal data directly from users when they submit forms, make inquiries, communicate with us, or otherwise use the website. We also collect certain data automatically through the operation of the site, including technical and usage information. In some cases, we may receive limited information from service providers that support reservations, communications, analytics, or security functions.

Information comes from users, their devices, and service-related interactions.
Cookie category

Types of Cookies

We may use session cookies, which expire when the browser is closed, and persistent cookies, which remain for a limited period. Cookies may be essential for security and navigation, functional for remembering settings, or analytical for understanding site performance and visitor activity. We do not use cookies for purposes that are not described in this policy.

Cookie use is limited to standard operational, preference, and analytics purposes.
User control

Cookie Controls

We use cookies and similar technologies to support site operation, remember preferences, measure performance, and understand how the site is used. Essential cookies are needed for basic functionality. Non-essential cookies may be limited through browser settings or any consent tool provided on the site. Disabling cookies may affect some features.

Cookie preferences can be adjusted through browser settings and, where available, site controls.
User Rights

Your Rights

Depending on the circumstances, users may have rights to access their data, request correction, ask for deletion, object to certain processing, request restriction, or receive a copy of data they provided. Where processing is based on consent, consent may be withdrawn for future processing. These rights are not absolute and may be limited by law or by our need to retain certain information.

Available rights may vary depending on the legal basis and the nature of the request.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to confirm identity and understand the request. We aim to respond within the period required by applicable law and will explain if additional time or information is needed. If a request cannot be fully satisfied, we will provide the reason where appropriate.

Requests are handled through a verification process before any action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including service administration, recordkeeping, dispute handling, and legal compliance. When data is no longer needed, we delete it, anonymize it, or retain it only where the law requires or permits continued storage.

Retention periods are based on the purpose of collection and applicable legal requirements.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text and, where appropriate, provide additional notice through the site or other reasonable means. The date of the latest revision should be reviewed periodically.

We may revise this notice to reflect legal, operational, or technical changes.
GDPR

GDPR Basis

Where GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, protection of vital interests, legitimate interests, or another basis permitted by law. The applicable basis depends on the context of the processing and the type of information involved.

Because the site is offered in France and may be used by individuals in the European Economic Area, GDPR rules apply where the regulation is relevant to the processing activity.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityCommission Nationale de l'Informatique et des Libertés (CNIL)
This section is intended for users protected by the GDPR.
GDPR Rights

GDPR Rights

Where applicable, users may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing relies on consent. Users may also raise concerns with the competent data protection authority. We may need to verify identity before acting on a request.

GDPR rights are available only where the regulation applies and subject to legal limits.
01 · Purpose

How We Use Data

We use personal data to operate the website, respond to inquiries, manage reservations or service requests, provide customer support, maintain security, prevent misuse, analyze site performance, improve service quality, comply with legal obligations, and keep business records. Where permitted, we may also use data to communicate about administrative matters related to a user’s interaction with the site or services.

Processing is limited to the operational purposes described below.
02 · Sharing

Service Providers and Partners

We may share personal data with trusted service providers that support website hosting, reservation handling, communications, analytics, security, and related operational services. These parties act on our instructions where required and are expected to use the data only for the services they provide. If a business transfer occurs, information may be disclosed as part of that transaction subject to applicable safeguards.

Service providers receive only the information needed to perform their functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate security incidents, or support the enforcement of agreements and policies. We may also share information where disclosure is needed to prevent fraud, address safety concerns, or establish, exercise, or defend legal claims.

Disclosure to public authorities is limited to situations required or permitted by law.